Did your warehouse management system fail you in peak period 2023?
January 11, 2024
Consider StoreFeeder WMS for a seamless solution...
As 2023 becomes a distant memory, it is time to step back, reflect and think about the challenges and pressures of the eCommerce year. Hopefully, these are all good, positive reflections of increased sales and smooth warehouse operations.
When reminiscing, it is easy to remember the good parts, but if you think hard, did your warehouse run as efficiently and accurately as you would have liked?
Did your current warehouse management system (WMS) really handle your order processing operation well, or did you face disruptions and setbacks? Were there frustrations and possible financial losses through mis-picked orders?
If you found yourself struggling with WMS issues during the peak period last year, it's time to evaluate your system and explore better alternatives to make sure you don’t suffer again in 2024.
Identifying the problem
Warehousing and order fulfilment are at the heart of any successful eCommerce business and in peak periods, the pressure on your WMS increases exponentially. If your system struggles to keep up with the demand this can result in delays, errors, inefficiencies and end up costing you significant amounts of money, so it's essential to address these issues now.
Customer satisfaction, operational efficiency, and your financial bottom line depend on a reliable and robust WMS.
StoreFeeder WMS: A game-changing solution
When you answer the questions honestly, the truth can hit you hard. If the answer was, “yes, we could have saved time and money if our WMS was better”, then we have the answer for you, StoreFeeder WMS.
As a leading provider of warehouse management software our WMS is designed to streamline and optimise your entire warehouse process from the moment the order is placed on channel, to the second the parcel leaves with the courier.
So, what makes our WMS the right choice for your business in2024 and help you avoid the same operational headaches of 2023?
Proven technology in the palm of your hand
Did you know that our software was developed within a warehouse background? The software was conceived within a 3PL and developed specifically to make the warehouse operations more accurate and efficient within that business, and it is still being used in that warehouse now, more than 10 years on from its initial design.
Since then, our Android app has been developed, and quickly became a game changer for the hundreds of businesses that now rely on our WMS to manage their eCommerce warehouses.
With technology in the palm of the user’s hand, the app helps with routine tasks like order picking, stock transfers, deliveries and product lookups and allows for quick, accurate, real time and efficient actions by the user.
Order picking efficiency & accuracy
Using the app, order picking becomes a breeze. With intelligent routing, the system knows the best way around your warehouse to ensure the picker takes the most efficient route to pick all the products required, saving time and money.
And when they get to the correct location, full barcode validation ensures that the correct item and quantity is picked, eliminating stock issues further down the fulfilment process.
These actions have a huge impact on reducing the likelihood of errors and decreases the time taken to pick your products. This is crucial during peak periods when order volumes are at their highest.
Fast and accurate despatch and label printing
And once the orders are picked, our range of despatch processes makes despatching orders and creating shipping labels simple.
Our product led scan despatch ensures accurate and efficient, meaning your customers get what they ordered, every time.
With the app, the aim is the elimination of paper from the warehouse. No more printed pick sheet, pack lists and invoices means reduced paper and print toner costs. Not only is this great for reducing costs, but also makes a significant impression on reducing your environmental impact as a business.
But the reduction of consumables is not the only cost benefit to updating to a more modern WMS.
The cost of returns is often swept under the carpet as a business “inevitability” and to some extent this is true. But eliminating there turns caused by mis-picks can offer you huge cost savings.
For a typical mis-picked order, you not only have to send the correct item out free of charge, so a further picking, packing and shipping cost, but also pay for the courier return of the incorrectly sent item and then process it when it comes back, which includes unpacking, quality inspection and relocation of the product.
Some returns are unavoidable, but eliminating the ones that are due to errors in your processes can offer big savings, as shown in the client testimonial below:
Real-time inventory visibility
Knowing your inventory is vital, you need to know what you have got, where it is, what is committed to a sale, what needs to be ordered, what is/is not selling… the list goes on.
Our WMS provides real-time visibility into your inventory ensuring that you have accurate and up-to-date information, minimising the risk of overselling and stockouts.
The 5 minute rule
So, all this will take a long time for new users to use right? Wrong. Because our system works on barcode validation, there is simply no requirement for product knowledge for new starters or temporary workers. Simply give them a PDA running the app, and they are away.
We call it the 5 minute rule. Within 5 minutes any user should be able to pick and despatch orders, which means no more lengthy and costly training days, just pick up the PDA and new staff are productive.
If you experienced challenges with your WMS during the peak period of 2023, it's time to take proactive steps to avoid a repeat in the coming year. Our WMS presents itself as a robust solution, offering the features and capabilities necessary for seamless warehouse management.
For more information visit our website.
Your customers deserve a reliable and efficient service, and we can help you deliver just that.
So, make your New Year resolution to not let WMS issues hinder your success – invest in a solution that empowers your business to thrive, even during peak periods.