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We were picking 28 orders an hour, now we're rolling along quite comfortably at 45, and we know in busy times we can achieve 55, 60, comfortably and safely. StoreFeeder helped this situation because it automated a lot of processes for us. It is just purely scan and pack.
Pickers work from digital pick lists on a handheld and scan each item as they go. Order statuses update as they work, and at the bench the courier label is matched to the order automatically, so nobody is cross-checking paperwork by hand.
StoreFeeder sequences every pick list by location, so pickers take the shortest path through the warehouse instead of following the order the sales came in. Less walking means more lines picked per hour, and less fatigue late in the shift, which is when mistakes creep in.
Pick single orders for large items, batch small orders into one trip, release waves by courier cut-off, or give each picker their own zone. You can run different methods in different parts of the warehouse at the same time.
Stock is deducted the moment an item is scanned and the new figure goes to every connected channel, so a unit picked for a Shopify order can't be sold again on eBay. Stock levels, locations and movements are visible live.
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Pick and pack software (also called warehouse picking software or order picking software) guides your team through picking each order from the shelves, checks every item with a barcode scan, and packs, labels and ships it with the right courier. Pick, pack and ship software keeps that whole flow in one system, so an order goes from the marketplace to the customer's door without anyone re-keying it or matching labels by hand.
Pick and pack software sits between your sales channels and your courier. Orders arrive from Amazon, eBay, Shopify, TikTok Shop and 40+ other channels, StoreFeeder turns them into pick work, guides the picker to each location, checks every item by barcode, then packs, labels and despatches with tracking sent back to the channel. Here is what that looks like in practice.
Instead of printing each order, you release work in waves. A wave can be built by courier cut-off (everything that must leave on the 3pm DPD collection), by channel (all Amazon Prime orders first), by product (every order containing a single SKU, picked in one trip) or by order type. Waves can be scheduled so the first pick list of the day is waiting when the team arrives.
Each picker works from a PDA, or an Android or iOS phone or tablet. The screen shows the next location on an optimised route, the picker scans the location, scans the product, and the system confirms or rejects on the spot. Wrong item, wrong quantity or wrong bin is caught at the shelf rather than by the customer. You choose the picking method per area of the warehouse: single order, batch, wave, zone or tote.
At the bench the packer scans the tote or order, scans each item again as it goes in the box, and the right courier label prints automatically. Courier allocation is rule-based (weight, destination, service level, channel) so nobody has to decide which service to use. Tracking goes back to the marketplace or webstore the moment the label is created.
Every pick reduces available stock on every connected channel in real time, so a sale on eBay cannot oversell a unit that has just been picked for a Shopify order. Returns come back through the same screens, with restock, exchange or write-off options.
Picking, packing and shipping happen in the same system, so there is no separate shipping tool to copy orders into and no labels to match by hand. Royal Mail, DPD, Evri, DHL and 20+ other couriers are built in, and StoreFeeder also builds and runs Royal Mail Click & Drop. Once an order is picked and checked, the label prints at the packing bench and tracking goes straight back to Amazon, eBay, Shopify or your webstore. See courier management and despatch for the detail.
Almost every picking error is one of four mistakes: the wrong item (usually a similar size or colour variant), the wrong quantity, a missed line, or the right items packed into the wrong order. On paper, each one depends on the picker noticing. In StoreFeeder, each one is caught by a scan.
StoreFeeder customers average 99.95% picking accuracy, and four validation levels let you set how strict the checks are for each picker. For benchmarks, the real cost of each mis-pick and a step-by-step plan, read how to reduce picking errors. To put a figure on what mis-picks cost your business, enter your order volume and error rate into the ROI calculator.
StoreFeeder is built for UK eCommerce warehouses shipping from a few hundred orders a week to several thousand a day, usually across more than one sales channel. If you are still picking from paper, reconciling stock in a spreadsheet, or losing accuracy every time a new starter joins, this is the stage where pick and pack software pays for itself. Customers such as H2E Commerce went from 28 to 45 orders picked per hour after moving to scan-based picking.
Picking and packing is included in every StoreFeeder plan, from £350 a month ex VAT on rolling 30-day terms. There is a free trial with no card required. Connecting an existing store takes under 30 minutes. With a named implementation specialist, standard onboarding typically takes 3–6 weeks and a full warehouse go-live 6–12 weeks, and new staff are productive on the handheld in about five minutes. See pricing, how implementation works or book a demo.
Yes. StoreFeeder tracks batches and dates, such as best-before or expiry dates. Each batch is held in its own stock location, so pickers are sent to the right batch and older stock can be picked first using FIFO (first in, first out) rotation.
Yes. At the packing bench each item is scanned again against the order before the courier label prints, so a wrong or missing item is stopped before the parcel is sealed. With barcode picking and barcode packing together, StoreFeeder customers see 99.95% picking accuracy.
Yes. Pickers use StoreFeeder's picking app on a PDA, or on an Android or iOS phone or tablet, and you can run batch, wave and zone picking. Each pick is directed to a bin location, and the location is scanned before the product, so picking from the wrong bin is caught at the shelf rather than at despatch.
Yes. Orders from Shopify, Amazon, eBay, TikTok Shop, WooCommerce and 40+ other channels are imported into one queue, picked and packed together, and despatched with tracking pushed back to the channel they came from. See the full list of integrations.
A PDA, or an Android or iOS phone or tablet, for each picker, a label printer at each packing bench and barcodes on your products and locations. StoreFeeder's picking app runs the picking and packing workflow on the device; if your products are not yet barcoded, StoreFeeder can generate and print them. Speak to the team about recommended devices.
StoreFeeder's picking and packing tools are included in every plan rather than sold as an add-on. Plans are priced on your annual turnover, start from £350 a month ex VAT, and have no per-user or per-channel fees. There is a free trial with no card required. See current pricing.
Picking is locating and collecting the items for an order from their warehouse locations; packing is checking those items, boxing them and attaching the courier label. In StoreFeeder the two are linked by barcode scanning: each pick is validated against the order on a handheld device, then the packer scans the items again before the label prints, so an error has to get past two checks rather than none.
Two ways. First, every pick is scanned and the software rejects the wrong item or quantity on the spot, so the mistake is caught at the shelf rather than by the customer. Second, pick routes are optimised and pick lists are grouped by order, tote or product, so pickers are not relying on memory or paper. StoreFeeder customers typically report picking accuracy of up to 99.95% once scan validation is in place.
Picking and packing software organises outstanding orders into pick waves, tells pickers where to go and in what sequence, validates each item with a barcode scan and then guides packing and labelling. Good systems also push tracking back to the sales channel automatically. StoreFeeder does this as part of a full warehouse management system, so stock, orders, shipping and returns are in the same place as picking.
Yes. You choose how pick waves are built (by order, tote, product, location or courier cut-off), which picking method each part of the warehouse uses (single order, batch, wave, zone or tote), what the packer must scan before a label prints, and how courier services are allocated using shipping rules. Most customers refine these settings over the first few weeks as they see where time is going.
Yes. StoreFeeder manages stock, picking and packing across multiple warehouses and locations from one account, with stock transfers between sites and a single stock pool presented to every sales channel. See multi-warehouse management for the detail.
Single-order picking for low volumes or large items; batch picking to collect several orders in one pass; wave picking to release work by courier cut-off or priority; zone picking for larger warehouses where pickers own an area; and tote picking for high volumes of small items. You can run different methods in different parts of the warehouse at the same time.
Yes, in three places. Fewer mis-picks means fewer returns, replacements and extra courier charges. Optimised routes and grouped picking cut walking time, which is where most picking labour goes. And because new staff follow the scanner rather than learning the warehouse, seasonal temps are productive on their first shift. Customers such as Transporter HQ describe saving tens of thousands of pounds a year from accuracy alone.
StoreFeeder suits UK eCommerce warehouses shipping around 30 or more orders a day, up to several thousand a day, usually across more than one sales channel. Below that, barcode picking still works but is harder to justify on cost unless each order is high value. Plans are priced on turnover, from £350 a month ex VAT, with no per-user fees, so adding pickers doesn't add cost. See pricing.
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