Handling returns doesn’t have to be a hassle. With StoreFeeder’s fully integrated Returns Management System, you can manage returns quickly and efficiently while maintaining full control over your stock and customer satisfaction. Whether it's a full or partial return, StoreFeeder provides seamless tools to ensure that your returns process runs smoothly, helping you keep customers happy and operations organised.
Every order, picked right
99.5
%
order accuracy
Simplified booking in saves
£
20
k+
per year
Go paperless and save up to
£
40k
per year
A partner you can rely on
4.9
/5
Trustpilot rating
Every order, picked right
99.5
%
order accuracy
Simplified booking in saves
£
20
k+
per year
Go paperless and save up to
£
40k
per year
A partner you can rely on
4.9
/5
Trustpilot rating
Returns can be one of the most time-consuming and costly processes for any eCommerce business. Managing returned items, processing refunds or exchanges, and ensuring stock accuracy can slow down operations and negatively impact profitability. Without an efficient system in place, returns may lead to errors, stock discrepancies, and dissatisfied customers. An effective returns management solution is essential to streamline the process, reduce manual intervention, and improve overall efficiency.
StoreFeeder’s Returns Management System is designed to make the entire process hassle-free. Fully integrated with Royal Mail Tracked Returns, our system allows you to easily process returns, whether it’s a full order or just a single item. With options to return items to stock, write off damaged goods, or offer exchanges, StoreFeeder helps you manage returns quickly and accurately, ensuring your customers have a positive experience every time.
StoreFeeder’s Returns Management System is fully integrated with Royal Mail Tracked Returns, making it easy for your customers to send items back securely and for you to track those returns in real time. This integration streamlines the entire returns process, providing transparency and reducing the time it takes to process returns, while ensuring that items are tracked from the moment they are sent.
Whether a customer needs to return an entire order or just a single item, StoreFeeder makes it easy to process both full and partial returns. Our intuitive interface allows you to quickly locate the order, select the items being returned, and process the return with just a few clicks. This reduces the complexity of managing multiple returns and ensures that your team can handle the process efficiently
Once items are returned, StoreFeeder gives you flexible options to manage the returned stock. You can easily return the items to your inventory if they are in sellable condition, or write them off if they are damaged or unsellable. This ensures your stock levels remain accurate and your inventory management stays organised, even when handling returns.
StoreFeeder allows you to offer customers an easy exchange option, providing them with the opportunity to receive a different item instead of a refund. This customer-friendly approach not only helps retain sales but also enhances customer satisfaction by offering a convenient alternative to refunds. With StoreFeeder, you can manage exchanges quickly and ensure the replacement item is processed just as efficiently as a return.
1 in 5 online purchases are returned. Make sure they're not costing your business time and money with a fully integrated returns management system. Process refunds, exchanges and restocks quickly so you and the customer are happy.
Hundreds of businesses, from growing SMEs to large enterprises, rely on StoreFeeder to streamline their warehouse and order management. With industry-leading tools, award-winning support, and no hidden fees, we're here to help you grow smarter, faster, and more efficiently.
Returns Management involves efficiently handling returned goods from customers, including inspection, restocking or disposal, refunding customers, and identifying patterns to reduce return rates.
We take data security seriously at StoreFeeder. Our platform is built with robust security protocols to ensure the protection of your sensitive data. We are fully compliant with data protection regulations and provide secure access controls to ensure that only authorised personnel can access critical information.
StoreFeeder offers comprehensive training resources, including detailed guides, video tutorials, and live training sessions. Our team will work with you to ensure that your warehouse staff and administrators are fully trained and comfortable using the system.
Absolutely. StoreFeeder is built to scale with businesses of all sizes, from small eCommerce operations to large multi-channel retailers. As your business grows, StoreFeeder grows with you, offering more advanced features, integrations, and capacity to meet your needs.
StoreFeeder provides comprehensive support both during and after implementation. Our dedicated support team is available to assist with any questions or issues you may have. We offer ongoing technical support, training resources, and account management to ensure that you get the most out of the system.
The implementation timeline depends on the complexity of your warehouse and business operations. However, our experienced onboarding team works closely with you to ensure a quick and smooth setup process, usually completed in a matter of weeks, so you can start benefiting from StoreFeeder as soon as possible.
Yes, StoreFeeder is designed to seamlessly integrate with your existing eCommerce platforms, warehouse management systems, and couriers. Our team will guide you through the integration process, ensuring that your systems work together smoothly with minimal disruption to your operations.
Are you ready to take your eCommerce business to the next level?
Book a free demo with StoreFeeder now and see how we can help you grow your business.
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