Welcome to the latest Release Updates post.
A quick message before we delve in to all of September's new features; As I'm sure you are aware, it's coming up to that time of the year again where we are all busy with seasonal demand due to Black Friday, Christmas, and the like.
We understand that you may need to take on seasonal staff to help you hit those all-important metrics for sales channels. To help you out here we recently introduced the ability to clone existing users' permissions to make them quick to get registered and using the system. You can either make a dummy user with the required permissions for a role ready to copy when you create a new user or directly clone an existing user.
This is how to do it when creating a new user:
One important thing to be aware of with employing seasonal workers is to ensure the accounts are deleted when no longer required. As if they are left active and the password is not changed then they may still be able to get into your account. We would suggest that you take some time now before the peak period to go through your existing users and remove as necessary. Don’t worry, all of the audit information for that user won’t disappear, they just won’t be able to login and won’t appear in your users lists. We also advise that you check on who the account owners are on your account and that your address is up to date as you could miss out on important communications only sent to account owners.
In addition to the above it might be worth looking into activating 2FA and IP restrictions as another method to ensure seasonal staff are managed effectively. Here is a link to a couple of our support articles to help:
Our support team will be able to assist if you have any queries on this.
Now then, time for the shiny new things...
As per usual, our developers have been working hard to bring you an exciting update this month. There has been a lot of work in the background (which you can read about here) but there have been some great updates and new features released this past month, the highlights of which are below:
If you drop ship as part of your business then this update is an absolute gem! We've added bulk action functionality to the drop shipments page meaning that you can now carry out tasks en masse that used to be very manual and, to put it bluntly, slow.
You'll find the bulk action drop down box in the top left of the drop shipments grid, similar to where it is on the manage products and manage orders pages:
The bulk actions you'll be able to carry out are:
We're absolutely certain that many of our StoreFeeder users will get a lot of use out of this great new feature.
If you hadn't already realised, you can see some of your product information in the items ordered section on your orders by simply scrolling over the blue 'i' symbol next to the ordered product SKU's. This snapshot of information contains data that often are the usual suspects when having despatch issues but, since we implemented this feature, customs information is more important than ever; meaning, it's become a greater potential cause of errors.
Currently, to check if an issue with the products are customs related, you have to go into each product; then, visit the Shipping & Handling section to see if the information is on a product, which is fine for one or two items, but when an order has multiple items, this can take a long time.
With this in mind we've expanded the selection of data visible when scrolling over the information symbol to include customs information as shown below:
If you're struggling to view the image above, here's a list of the new fields we've added to the snapshot:
A riyal-ly sweet addition to StoreFeeder, we now support the Saudi Riyal currency. If you need to, you can change the currency on your integrations by editing them, scrolling to the bottom of the page you land on and then choosing a currency from the drop down box aptly labeled "Currency":
New default value options have landed for both Whistl & Huxloe. Default values can be used to automatically fill in select order data when there isn't any present - to learn more about courier default values I would suggest checking out our knowledgebase article here.
The following have been added:
There have been some great new features and fixes implemented in this last month's release's and we hope you find them useful in one way or another.
As always we’ll keep working hard to provide you with the best service we can.
From all of us here at StoreFeeder, happy selling.
The StoreFeeder Team