Frequently Asked Questions

Returns Management involves efficiently handling returned goods from customers, including inspection, restocking or disposal, refunding customers, and identifying patterns to reduce return rates.

We take data security seriously at StoreFeeder. Our platform is built with robust security protocols to ensure the protection of your sensitive data. We are fully compliant with data protection regulations and provide secure access controls to ensure that only authorised personnel can access critical information.

StoreFeeder offers comprehensive training resources, including detailed guides, video tutorials, and live training sessions. Our team will work with you to ensure that your warehouse staff and administrators are fully trained and comfortable using the system.

Absolutely. StoreFeeder is built to scale with businesses of all sizes, from small eCommerce operations to large multi-channel retailers. As your business grows, StoreFeeder grows with you, offering more advanced features, integrations, and capacity to meet your needs.

StoreFeeder provides comprehensive support both during and after implementation. Our dedicated support team is available to assist with any questions or issues you may have. We offer ongoing technical support, training resources, and account management to ensure that you get the most out of the system.

The implementation timeline depends on the complexity of your warehouse and business operations. However, our experienced onboarding team works closely with you to ensure a quick and smooth setup process, usually completed in a matter of weeks, so you can start benefiting from StoreFeeder as soon as possible.

Yes, StoreFeeder is designed to seamlessly integrate with your existing eCommerce platforms, warehouse management systems, and couriers. Our team will guide you through the integration process, ensuring that your systems work together smoothly with minimal disruption to your operations.

Order Fulfilment in an eCommerce warehouse involves receiving online customer orders, picking items accurately from inventory, securely packing, efficiently shipping, and providing real-time tracking updates to customers.

We take data security seriously at StoreFeeder. Our platform is built with robust security protocols to ensure the protection of your sensitive data. We are fully compliant with data protection regulations and provide secure access controls to ensure that only authorised personnel can access critical information

StoreFeeder offers comprehensive training resources, including detailed guides, video tutorials, and live training sessions. Our team will work with you to ensure that your warehouse staff and administrators are fully trained and comfortable using the system.

Absolutely. StoreFeeder is built to scale with businesses of all sizes, from small eCommerce operations to large multi-channel retailers. As your business grows, StoreFeeder grows with you, offering more advanced features, integrations, and capacity to meet your needs.

StoreFeeder provides comprehensive support both during and after implementation. Our dedicated support team is available to assist with any questions or issues you may have. We offer ongoing technical support, training resources, and account management to ensure that you get the most out of the system.

The implementation timeline depends on the complexity of your warehouse and business operations. However, our experienced onboarding team works closely with you to ensure a quick and smooth setup process, usually completed in a matter of weeks, so you can start benefiting from StoreFeeder as soon as possible.

Yes, StoreFeeder is designed to seamlessly integrate with your existing eCommerce platforms, warehouse management systems, and couriers. Our team will guide you through the integration process, ensuring that your systems work together smoothly with minimal disruption to your operations

Order Management within a Warehouse Management System (WMS) refers to handling the entire lifecycle of customer orders, from initial receipt through picking, packing, despatch, and delivery tracking, ensuring accuracy and timely fulfilment.

Absolutely. StoreFeeder’s Order Management System is designed to scale with your business, making it suitable for small, medium, and large eCommerce operations. Its flexible features can be customised to meet the specific needs of your warehouse.

StoreFeeder supports both tote (consolidated picking) and trolley picking methods, allowing you to optimise the picking process based on your warehouse layout and order volumes.

StoreFeeder’s product-led despatch process guides your team step by step, ensuring that each item is accurately packed and shipped. This reduces the chances of shipping errors and ensures orders are fulfilled correctly.

StoreFeeder’s validated picking process includes four levels of checks to ensure that the correct product is picked from the correct location, significantly reducing picking errors and ensuring that every customer receives the right item.