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Frequently Asked Questions

Find answers to all your burning questions and discover how StoreFeeder can revolutionise your eCommerce business. Whether you're a new user or a seasoned pro, we've got you covered. Our comprehensive FAQ section is designed to provide clear and concise information on all aspects of StoreFeeder.

Returns Management

How does StoreFeeder handle security and data protection?

We take data security seriously at StoreFeeder. Our platform is built with robust security protocols to ensure the protection of your sensitive data. We are fully compliant with data protection regulations and provide secure access controls to ensure that only authorised personnel can access critical information.

What kind of training is available for my team?

StoreFeederoffers comprehensive training resources, including detailed guides, videotutorials, and live training sessions. Our team will work with you to ensurethat your warehouse staff and administrators are fully trained and comfortableusing the system.

Can StoreFeeder scale with my business as it grows?

Absolutely. StoreFeeder is built to scale with businesses of all sizes, from small eCommerce operations to large multi-channel retailers. As your business grows, StoreFeeder grows with you, offering more advanced features, integrations, and capacity to meet your needs.

What kind of support do you offer after implementation?

StoreFeeder provides comprehensive support both during and after implementation. Our dedicated support team is available to assist with any questions or issues you may have. We offer ongoing technical support, training resources, and account management to ensure that you get the most out of the system.

How long does it take to implement StoreFeeder in my warehouse?

The implementation timeline depends on the complexity of your warehouse and business operations. However, our experienced onboarding team works closely with you to ensure a quick and smooth setup process, usually completed in a matter of weeks, so you can start benefiting from StoreFeeder as soon as possible.

Is StoreFeeder easy to integrate with my existing systems?

Yes, StoreFeeder is designed to seamlessly integrate with your existing eCommerce platforms, warehouse management systems, and couriers. Our team will guide you through the integration process, ensuring that your systems work together smoothly with minimal disruption to your operations.

Order Fulfillment

How does StoreFeeder handle security and data protection?

We take data security seriously at StoreFeeder. Our platform is built with robust security protocols to ensure the protection of your sensitive data. We are fully compliant with data protection regulations and provide secure access controls to ensure that only authorised personnel can access critical information

What kind of training is available for my team?

StoreFeeder offers comprehensive training resources, including detailed guides, video tutorials, and live training sessions. Our team will work with you to ensure that your warehouse staff and administrators are fully trained and comfortable using the system.

Can StoreFeeder scale with my business as it grows?

Absolutely. StoreFeeder is built to scale with businesses of all sizes, from small eCommerce operations to large multi-channel retailers. As your business grows, StoreFeeder grows with you, offering more advanced features, integrations, and capacity to meet your needs.

What kind of support do you offer after implementation?

StoreFeeder provides comprehensive support both during and after implementation. Our dedicated support team is available to assist with any questions or issues you may have. We offer ongoing technical support, training resources, and account management to ensure that you get the most out of the system.

How long does it take to implement StoreFeeder in my warehouse?

The implementation timeline depends on the complexity of your warehouse and business operations. However, our experienced onboarding team works closely with you to ensure a quick and smooth setup process, usually completed in a matter of weeks, so you can start benefiting from StoreFeeder as soon as possible.

Is StoreFeeder easy to integrate with my existing systems?

Yes, StoreFeeder is designed to seamlessly integrate with your existing eCommerce platforms, warehouse management systems, and couriers. Our team will guide you through the integration process, ensuring that your systems work together smoothly with minimal disruption to your operations

Order Management

Is StoreFeeder’s Order Management System suitable for businesses of all sizes?

Absolutely. StoreFeeder’s Order Management System is designed to scale with your business, making it suitable for small, medium, and large eCommerce operations. Its flexible features can be customised to meet the specific needs of your warehouse.

What picking options does StoreFeeder offer?

StoreFeeder supports both tote (consolidated picking) and trolley picking methods, allowing you to optimise the picking process based on your warehouse layout and order volumes.

How does StoreFeeder improve despatch accuracy?

StoreFeeder’s product-led despatch process guides your team step by step, ensuring that each item is accurately packed and shipped. This reduces the chances of shipping errors and ensures orders are fulfilled correctly.

What are the benefits of validated picking?

StoreFeeder’s validated picking process includes four levels of checks to ensure that the correct product is picked from the correct location, significantly reducing picking errors and ensuring that every customer receives the right item.

Let's start growing your business

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